profile

The Evaluation Therapy Newsletter

Let's get curious about curiosity.


Hi Reader,

At the ASTC Annual Meeting this year, I was the lone evaluator among a panel of exhibition experts, where we playfully debated Hot Topics in Exhibit Design. (I was roundly trounced in said debate. To the eternal shame of my former speech and debate coach.)

A word I heard often in those debates was "curiosity," along with the contention that it couldn't really be measured, so just create amazing experiences and don't worry about evaluating it.

While the debate was full of us taking faux-extreme positions like this, it did get me thinking about how dominant the word Curiosity is in education. And how it really is a difficult thing to measure.

So, let’s dig into curiosity this month. And if your org uses that word, how can you get to measurement that actually means something?

Also included:

  • I was a guest on the Making the Museum Podcast talking about “The right evaluation at the right time.” Link to listen below.
  • Thursday (two days from now!) Angie and I are presenting our webinar, Impact on Teens of Empathy-Driven Engineering Internships. Last chance to register!

Cheers,

Jessica

Curiouser and curiouser!

A reader posed this question, and I am confident she’s not alone:

"What are (non-pandering) ways to measure curiosity? Our broad goal is to inspire curiosity, but we're struggling with how to measure such an abstract thing. Do we look at the length of lists of questions they have pre- and post-program? Complexity of word choice when asking questions? Help!"

Curiosity runs rampant in our institutions’ goals. And maybe your first impulse is to head to Google Scholar and borrow a measure from the academics. Curiosity has been studied deeply, and in fascinating ways.

But, in my experience, you won't find an off-the-shelf evaluation tool that matches what you are trying to achieve. Here are a few statements I cherry-picked from curiosity surveys:

  • I am the type of person who really enjoys the uncertainty of everyday life.
  • If I read something that puzzles me, I keep reading until I understand.
  • Thinking about solutions to difficult conceptual problems can keep me awake at night.
  • I mix things together to see what happens.

All are valid. But they are all measuring very different things. And probably none are what your program is actually trying to do. (I mean, I really hope curiosity insomnia isn’t your goal.)

Here are a few guideposts to figure out what curiosity means at your institution.

Define it for yourself.

I’m pretty sure I have the smartest, coolest readers, because this question hit on the fundamental problem:

“We’re struggling with how to measure such an abstract thing.”

Exactly. Curiosity is an abstract concept. You have zero hope of measuring it until you and your team get way more specific about what you mean by curiosity.

One of the reasons it feels so abstract is that often curiosity is a mission-level outcome that you are trying to evaluate at the individual program level.

Your mission is the sum of all of your parts over all of your time. That gives outcome language more latitude to be big-picture, broad, and abstract.

But when you’re evaluating at the program level, you need to center that experience on its own. Think about that experience you are creating. How does that specific program or exhibit contribute to Big-C Curiosity? That’s the grain size you need to be operating at in order to figure out how to measure it.

Which curiosity do you mean?

When I think of someone who is curious, a whole bunch of synonyms come to mind. If they were the Seven Dwarves of Curiosity, I'd call them: Nerdy, Nosy, Chatty, Dreamy, Tinkery, Cheeky, Skeptic.

Curiosity could mean:

  • Seeking knowledge for the love of learning
  • Being nosy (or nebby, if you’re from Pittsburgh)
  • Being a good conversationalist
  • Wondering
  • Seeking knowledge to fill a gap or solve a problem
  • Seeking novelty
  • Pushing boundaries (remember the adage about the cat?)
  • Questioning or problem-finding

The point is that if you imagine the people who embody each of these types of curiosity, they are not all the same human beings.

The “Love of Learning” curious person might be the one watching documentaries for fun, because these experts tell them such interesting things! (See: my household. We are such nerds.)

The “Fill a Gap” curious person might be the one who rips the television apart because they just had to figure out how it works.

The “Nosy” curious person is very interested in the lives of other people. For example: your friend whose “Find My” privileges had to be revoked because they constantly keep tabs on your location just because they are... curious.

Alice (of Wonderland fame) is defined by both “Seeking Novelty” and “Pushing Boundaries” – depending on the moment in her story.

Think about which type of curiosity you mean to help you get concrete to guide measurement.

Is curiosity a behavior or a trait?

Another thing that will radically change how you approach measurement of curiosity as an outcome is whether you intend it to be a behavior or a trait.

Curiosity as a Behavior: This approach is looking for situational curiosity, where you are aiming for your learners to display curiosity about this thing in this moment. If you aim to pique curiosity – getting them curious about something that they weren’t before – this is your target. Your evaluation will likely be looking for actions or feelings of that reaction about a specific topic or setting.

Curiosity as a Trait: This approach treats curiosity as a durable mindset that someone builds and can apply in life. A trait is not a momentary thing; it is more like a skill, getting stronger or weaker with practice. But, at its core, it thinks about curiosity as something a person fundamentally “owns.”

Sidebar: A cohort of children’s museums has been digging into building character; a key trait that many institutions are exploring is, in fact, curiosity.

If that still feels too abstract, think about if any of these speaks to you:

  • A feeling they are having?
  • The catalyst for an action or behavior?
  • A lifelong skill they are practicing and building?
  • A lifelong skill they are aware of and value?

Those are all different things that require different measures.

Once you can spell out the type of curiosity and whether it's situational or skill-based, you are better able to answer the magic question: What would it look like if participants in your program were the type of curious you mean?

Is question-asking a measurement proxy for curiosity?

Let's not ignore our reader's ideas for measuring curiosity:

"Length of lists of questions they have pre- and post-program? Complexity of word choice when asking questions?"

Let's look at each idea.

Pre/Post number of questions posed: This is rooted in an assumption that once they know about Topic X, they will be curious, which manifests as having many more questions about X. This is squarely a measure of situational curiosity.

As a pre/post measure, it takes time to collect. And if this is in a short-duration program, I have some reservations.

Complexity of word choice in questions: This tends to be an indicator of what they learned, not curiosity. No form of curiosity requires vocabulary.

Instead, consider looking at language for the types of questions: Word choice could be useful, perhaps if you are trying to look at breadth of curiosity. Categorizing questions might show if it is simply fact-seeking or if curiosity has broadened to other areas.

But, as always, just because it is possible to measure something doesn't mean that's the right measurement for your goals.


Real World Examples:

Situational Curiosity

In a history-based exhibit evaluation, we defined curiosity as “wanting to learn more.” This is incredibly common (and realistic) as a goal within traditional, interpretive exhibitions.

To measure this form of curiosity, we took two approaches:

First: When given a choice between the stories of two historical figures, which did they choose? And why?

The act of choosing told us what piqued that curiosity, and follow-up questioning helped us understand what drove that initial reaction. Familiarity vs. Novelty? Like-me vs. Not-like-me? The picture vs. the label? And more.

Second: How deep into a story do they go? How curious are they to keep learning more about one person?

We were hoping that the exhibits told compelling stories that made people reading think: “I MUST know more!” So, that was the indicator of curiosity we looked for.

Curiosity as a Trait

In another project, there is a system for assigning “curiosity points.” In the activity, learners who complete the activity have the choice to "get a little more information" or move on to the next game or task.

Those who choose “get a little more information” earn curiosity points – along with fun facts.

Once again, museums gravitate to information-seeking as the framework for curiosity. But, in this case, the measure focuses only on the practice of being curious, not the content. It only cares that they chose to give more time to seek information, instead of jumping to the next game. The points assign a value, and by making that known, it is both a measure and an instructional strategy.

So, Reader, what fuzzy-sounding outcome is your team stuck on? Hit reply and tell me which abstract word we should try to unpack next.

Podcast Episode

I was recently a guest on Jonathan Alger's Making the Museum podcast, talking all about how to align your evaluation with your exhibition development stage to get the most value out of the whole process.

The conversation was a blast, and I think we hit a few topics of interest:

  1. Reasons (plural) to evaluate in museums
  2. Mapping evaluation stages to project stages
  3. Visitors can’t suggest a story they’ve never heard
  4. Formative evaluation: the biggest bang for your buck
  5. Timing, tracking, & the "button mashing" code
  6. So. Many. Methods.

How to Listen:

​
Listen on Apple Podcasts:
​https://podcasts.apple.com/us/podcast/making-the-museum/id1674901311​

Listen on Spotify:
​https://open.spotify.com/show/6oP4QJR7yxv7Rs7VqIpI1G​

Listen at Making the Museum, the Website:
​https://www.makingthemuseum.com/podcast​

Links to Every Podcast Service, via Transistor:
​https://makingthemuseum.transistor.fm/​

Take a listen and tell me what you think!

Free Webinar: This Thursday!

The Impact on Teens of Empathy-Driven Engineering Internships: Research Findings from Build a Better Book

Thursday, October 15 at 2 p.m. ET / 1 p.m. CT / 12 p.m. MT / 11 a.m. PT

This project challenged interns to develop new products – books, games, toys, tools – that met the needs and were accessible to their blind and low-vision clients.

Our team will walk you through the core elements and findings of our research into this unique, empathy-driven model for creating engineering internships for teens – and, more importantly, how that model impacted teens across four very different sites. We'll talk about:

  • Design principles for empathy-driven BBB internships
  • The characteristics that made internships unique at each site
  • Teens' views of engineering and their potential in that field
  • Teens' views of accessibility and Universal Design
  • Teens' overall workplace skills and confidence
  • How impact stood the test of time
  • Where we saw distinctive results at the individual sites

CURIOUS to learn more?

(See what I did there?)

The webinar will last 90 minutes. We'll present during first 60 minutes, and we'll hold the last 30 minutes to discuss whatever you want to know more about! Come with your questions.

Can't make it live? Register anyway. We'll send out a link to a recording of the main part of the session to everyone afterward.

P.S. Know someone who needs to hear this? That's why email comes with a Forward button!

P.P.S. Get this from a colleague? Sign up to get your monthly email "therapy." (No insurance required.)

Why the "Evaluation Therapy" Newsletter?

The moniker is light-hearted. But the origin is real. I have often seen moments when evaluation causes low-key anxiety and dread, even among evaluation enthusiasts. Maybe it feels like a black-box process sent to judge your work. Maybe it’s worry that the thing to be evaluated is complicated, not going to plan, or politically fraught. Maybe pressures abound for a "significant" study. Maybe evaluation gets tossed in your "other duties as assigned" with no support. And so much more.

Evaluation can be energizing! But the reality of the process, methods, and results means it can also feel messy, risky, or overwhelming.

I've found that straightforward conversation about the realities of evaluation and practical solutions can do wonders. Let's demystify the jargon, dial down the pressure, reveal (and get past) barriers, and ultimately create a spirit of learning (not judging) through data.

This newsletter is one resource for frank talk and learning together, one step at a time.

​Learn more about JSC and our team of evaluators. Or connect with us on LinkedIn:

Copyright © 2026 J. Sickler Consulting, All Rights Reserved

You are receiving this email because you signed up for our newsletters somewhere along the line. Changed your mind? No hard feelings. Unsubscribe anytime.

Wanna send us some snail mail? J. Sickler Consulting, 100 S. Commons, Suite 102, Pittsburgh, PA 15212

The Evaluation Therapy Newsletter

Our monthly Evaluation Therapy Newsletter shares strategies, ideas, and lessons learned from our decades of evaluating learning in non-school spaces - museums, zoos, gardens, and after-school programs. Jessica is a learning researcher who is an educator at heart. She loves helping education teams really understand and build insights from data that they can use immediately – even those who are a bit wary of evaluation.

Share this page